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Data protection

We attach great importance to adhering to the regulations in force regarding consumer protection.

Below is a reminder of article 17 of our general conditions of sale

Personal data

In accordance with the French law of 6 January 1978 relating to computing, data files and liberties, information containing the names of buyers may undergo automatic processing.
The personal details collected on our site are used for the processing of orders and for the management f the commercial relationship (deliveries, invoices, aftersales service). We may also use your information for advertising purposes, having first acquired your express consent and within the limits permitted by the law. If applicable, we may also use your personal information to satisfy our legal and/or regulatory obligations.
The recipients of your personal data are, if applicable, out payment method service providers, our delivery service providers, our commercial partners. In the case where it is provided for under the law, your consent will be obtained or you will be offered the option to refuse prior to any transmission of your data.

If you have issued your consent to receive our newsletter, you can withdraw this consent at any time using the Unsubscribe link at the bottom of our newsletters. You can also submit your request to: Customer Service - Etoffe.com.
The automated processing of information, including the management of site users' email addresses was the subject of a declaration issued to the CNIL on 9 April 2010, recorded under number 1423371.?The party responsible for the processing of personal data is: SAS Etoffe.com.

What are cookies?

Cookies are small text files saved on the hard drive of your computer, tablet or mobile phone. These files contain data about users behaviour and their main purpose is to allow to use essentials features of a website to perfectly work.

There are also cookies which help websites to work more efficiently by securely saving your surname, first name, language preferences and other similar information. 

There are several types of cookies:

  • Essential cookies: these are necessary for a website to work properly
  • Functional cookies: these are used for third-party features (e.g. social media)
  • Analytics cookies: these count the number of users and anonymously analyse their browsing behaviour
  • Advertising cookies: these are used by third parties for advertising purposes

Etoffe.com use cookies

Our website uses cookies These are small text files that are placed on your hard disk. The cookies used on our website allow us to offer you the following services in particular: shopping cart, wish list, product recommendations. The majority of the cookies are intended to enable or facilitate your navigation and are necessary to the function of our online shop. The use of cookies, our own or third-party, that are not essential to the function of the website require your express consent. You can grant your consent or object to the use of cookies by configuring your connecting device accordingly. In this regard, you can consult the user manual for your browser in particular. If you choose to subscribe to Buyer Protection, personal data will be sent to the Trusted Shops company. You can find more details on the Trusted Shops policy for the protection of your personal data at http://www.trustedshops.fr/mentions-legales.html
Please note that the person whose personal details are processed has the right to access, correct and object to the processing of his personal data or to delete them. You can exercise these rights by contacting: Customer Service - Etoffe.com.

Social Connect

In order to help you to connect on you Etoffe.com account, you may need to use one of your social network account. Therefore, the information retrieved by Etoffe.com are those necessary for the activation of your account: Name, firstname, email address, IP address. You information are neither used in a context other that login nor share with an organization other Etoffe.com. You still need by your side manage your condidentiality settings on each of the social networks that you sur for to login.
Your rights of access, correct, object and deletion remain intact.

HOW CAN I BLOCK COOKIES?

You may block cookies in your browser settings. However, our website, Etoffe.com, may not work properly.

INTERNET EXPLORER

  1. In the menu, click on "Tools" and then "Internet Options".
  2. Click on the "Privacy" tab and select "Advanced". 
  3. Uncheck "Accept".
  4. Confirm by clicking "OK".

FIREFOX

  1. Click the menu button and select "Preferences".
  2. Click on "Privacy & Security".
  3. In the "History" section, "Storage settings" you can choose the option that suits you best.

SAFARI

  1. On the Safari menu, click on "Preferences".
  2. Then select "Privacy".
  3. Select "Block all cookies".

CHROME

  1. In the Chrome menu, click on "Settings".
  2. Open Advanced settings, at the bottom of the page, and then go to "Privacy and Security".
  3. Click on "Site Settings".
  4. Click on Cookies.
  5. Uncheck "Allow sites to save and read cookie data".