Our packages are shipped under our responsibility, directly from the warehouses of our partnering designers. Delivery is provided by express courrier (UPS, Fedex, Exapaq, etc.).
If you are not in, the driver will leave a note in your letterbox informing you when delivery will be re-attempted or offering you the chance to schedule a new delivery yourself.
In any case, our customer service can be contacted by email or by telephone up until the point when you have received your order in full.
We deliver all around the world, with the exception of countries subject to an embargo and certain brands that can only be delivered within the European Union.
Each product page features a estimated time for delivery to your country.
We do all we can to respect it.
If we should become aware of the risk of delay, we will inform you immediately by email or telephone.
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Follow the steps indicated in there. Remember to check your junk mail if you don't receive an email within a few minutes.